CANCELLATION POLICY
Effective as of: 2024-12-06 20:38:22
At D&M Janitorial Services, we value your time and strive to provide exceptional cleaning services. To ensure fairness and efficiency for all clients, we have established the following cancellation policy:
1. 48-Hour Notice Requirement
Clients are required to provide a minimum of **48 hours’ notice** for any cancellations or rescheduling of services. This notice allows us to adjust our schedules and allocate resources effectively.
2. Late Cancellation Fee
Cancellations made less than 48 hours before the scheduled service may incur a **late cancellation fee**, as specified in your service contract or agreement. The fee is designed to cover the costs of lost time and resources.
3. No-Show Policy
If a client fails to provide notice and our team arrives at the location as scheduled without being able to perform the service, this will be considered a **no-show**, and the full service fee may be charged.
4. How to Cancel or Reschedule
To cancel or reschedule your cleaning service, please contact us via:
5. Policy Agreement
We appreciate your understanding and cooperation in helping us maintain a high standard of service for all our clients. If you have any questions or concerns about this policy, please do not hesitate to reach out.